ARCTIC WOLF
Arctic Wolf® Incident360 Retainer
No matter the incident, you're covered. It's not a matter of if, but when an incident will occur. In addition to providing full-service coverage for one incident, the Incident360 retainer also includes advanced readiness offerings.
Incident360 Benefits
Prepare for incidents without sacrificing the ability to respond to an event
Coverage for One Incident
Receive end-to-end incident coverage for one event, no matter the incident type.
Cost Certainty
Receive flat rate incident coverage that's up to 70% less than an emergency IR engagement.
Advanced Incident Readiness
Prepare for incidents with a customized tabletop exercise, and two readiness touchpoint meetings.
Access to an Insurance-Approved IR Firm
Trust that the IR services your organization receives will be high-quality and approved by your insurance provider.
Prioritized Response Time
Get your business back to a pre-incident state faster with a 3-hour response time SLA.
Security Posture Hardening
Map your security posture to industry frameworks to identify gaps and track improvements.
Incident Runbooks
Prepare for severe cyber attacks with battle-tested incident runbooks.
Secure IR Portal
Store all IR planning documents in a secure off-network portal that your team can easily access.
Trust and Experience
Arctic Wolf's Incident Response Team:
Insurance panels globally
Trusted partner on 30-plus insurance panels around the globe.
IR engagements per year
Over a thousand incident engagements completed every year.
Average ransom reduction
Helped customers reduce ransom demands by an average of 94% over the past 12 months.
Faster recovery
Arctic Wolf IR customers recover 15% faster than the industry average.
IDC Market Note
Arctic Wolf's Incident Response Retainer Plan: Why Didn't Anyone Think of This Before?
Download the IDC report to learn how Arctic Wolf is rethinking the IR retainer model, delivering outcome-based assurance for organizations of all sizes.
Download Report
Incident Response Retainer Options
JumpStart Retainer
- 4-Hour Response Time SLA
- $325 Hourly IR Rate
- IR Planner
- Incident-Specific Runbooks
- Cyber Resilience Assessment
Incident360 Retainer
- Includes JumpStart Retainer
- Coverage for One Incident
- 3-Hour Response Time SLA
- Emergency Services: Forensics, Containment, Active Monitoring, Threat Actor Communication, Remediation, and Restoration
- Threat Intelligence
- Up to 30 hours of Restoration included
Incident360 Retainer Plus
- Includes JumpStart + Incident360
- Incident Readiness
- 3 Readiness Touchpoints: Tabletop Exercise, IR Plan Review, Security Assessment Review
Incident Response
Frequently Asked Questions
Incident response (IR) is a set of processes and tools used to identify, contain, and remediate severe cyber attacks. A strong IR program helps organizations minimize the damage from cyber incidents and recover faster.
Experiencing a breach?
Make Arctic Wolf your first call when you have a breach or cyber incident.
Ready to Get Started?
We're here to help. Reach out to schedule an introductory call with one of our team members and learn more about how Arctic Wolf can benefit your organization.