ARCTIC WOLF
Incident Response
Respond Faster. Emerge Stronger. Make Arctic Wolf your first call when you have a breach or cyber incident. Our full-service incident response (IR) team has everything needed to contain and recover from any cyber attack.
Need Help Right Now?
If you've experienced a breach or active cyber incident, contact Arctic Wolf immediately.
A Partner You Can Trust
Arctic Wolf's insurance-approved incident response team provides the full suite of services you need to recover from a cyber attack.
Secure
Contain, monitor, and defend the environment until the threat is eliminated.
Analyze
Identify the root cause and the extent of malicious activity.
Restore
Recover data, restore systems, and return to normal business operations.
DELIVERED BY
Incident360 Retainer
The one-of-a-kind Arctic Wolf Incident360 Retainer includes full IR coverage for any incident type. It provides customers with prioritized access and significant cost savings.
Learn MoreComplete key readiness activities without sacrificing the ability to respond to an incident
Today's IT and security teams struggle to detect modern threats, potentially causing irreparable damage to their business.
Minimize the impact of security events with an IR plan review and tabletop exercise
Save up to 70% on a standalone emergency IR engagement
The Arctic Wolf Incident Response Difference
Respond Faster. Emerge Stronger.
Recover Faster from Cyber Incidents
Arctic Wolf Incident Response customers recover 15% faster, than the industry average. With our 1-hour response time, we'll contain and eradicate threats immediately.
Comprehensive Incident Response Services
From response to restoration, we provide end-to-end incident response support. Arctic Wolf customers have access to every emergency incident response service needed.
Trusted & Experienced Incident Response Provider
Arctic Wolf is recommended on over 30 insurance panels globally. Arctic Wolf Incident Response completes over 1,000 incident response engagements each year.
How We Help
Types of Incidents Commonly Resolved
No matter the attack vector, we have experience mitigating the threat and remediating the damage across endpoint, network, identity, and cloud environments.
Ransomware & Data Extortion
Data Breach Response
Business Email Compromise
Active Threat Actors & Compromised Domain Controllers
Ransomware Expertise
The Arctic Wolf Incident Response team has reduced ransoms by an average of 94% for customers over the past year. Arctic Wolf Incident Response Helps Customers Reduce or Eliminate Ransom Payments.
On average, Arctic Wolf Incident Response customers have seen a 94% reduction from the original demand request.*
*November 2024 — November 2025
Arctic Wolf: Cyber Insurance Incident Response of the Year
Cyber Insurance Awards USA 2024
Get Back to Business Faster with Our Full-Suite of Incident Response Services
A named incident director serves as your primary point of contact throughout the incident response process.
Containment & Eradication
To reduce the impact of a potential security incident, our team of 24×7 IR experts respond quickly to contain the threat and eliminate attacker access.
Digital & Forensics
We provide the cross-functional expertise required to conduct rapid and thorough digital forensic investigations to identify root cause and scope.
Business Restoration
We begin restoration immediately in parallel with the initial investigation to expedite system recovery and return to normal business operations.
Threat Actor Negotiation
Our threat actor negotiation experts have experience managing and negotiating cases for all major threat groups.
Insurance & Legal Approved
Arctic Wolf is a preferred incident response provider for major cyber insurance companies and completes over a thousand engagements each year.
How It Works
Arctic Wolf Incident Response Timeline
Your dedicated incident director orchestrates every response and assigns team members based on the attack type, scope of incident, and the fastest path to resolution.
Incident Occurs
- Threat detected and initial triage begins
- Dedicated incident director assigned immediately
Complimentary Scoping Call
- Initial assessment of scope and impact
- Response plan developed within hours
Containment
- 1-hour response SLA
- Threat contained before further damage occurs
Investigation & Restoration
- Root cause analysis underway in parallel
- System restoration begins immediately
- Digital forensics investigation conducted
Emerge Stronger
- Comprehensive incident report delivered
- Security posture hardening recommendations
- Ongoing monitoring in place
Brand Partner
I was very impressed there was no need to re-tool our environment. Arctic Wolf has given us a clear picture of what to focus on internally and made us more efficient at tackling security issues as they arise.
Additional Resources for Incident Response
Visit the Resource Library
Ready to Get Started?
To contact Arctic Wolf for a non-emergency scenario, or to learn more about Incident Response, reach out to schedule an introductory call and learn more about how Arctic Wolf can benefit your organization.